Overview
Astana (formerly Nur-Sultan) is Kazakhstan's capital and a growing business center. Our English-speaking L1 and L2 engineers provide professional on-site support for corporate offices, data centers, and government facilities.
Availability
- Business Hours: Monday–Friday, 9:00–18:00 Astana Time (GMT+5)
- Extended Hours: Evening and weekend dispatch available
- L3 Escalation: Remote support or engineer dispatch from Almaty/Moscow
- Dedicated Engineers: Full-time and part-time placement options
Typical Dispatch Times
- Central Astana: 2–3 hours during business hours
- Greater Astana: 3–4 hours during business hours
- After-hours: Best-effort, add 1–3 hours to standard times
Supported Facilities
- Corporate offices and business centers
- Government and public sector facilities
- Data centers and telecommunications hubs
- Branch offices and retail locations
- Warehouses and logistics centers
- Educational institutions
Notable Capabilities
Our Astana team has experience with:
- Enterprise networking (Cisco, HP, Huawei)
- Server infrastructure (Dell, HP, local vendors)
- Structured cabling and fiber optics
- Windows and Linux server support
- Local ISP and carrier coordination (Kazakhtelecom, Kcell, etc.)
- Government and compliance requirements
Common Engagements
- Smart hands and remote coordination
- Hardware installation and replacement
- Network troubleshooting and setup
- Cabling and infrastructure work
- Site surveys and audits
- Office relocations and turn-ups