Overview
Moscow is our largest and most comprehensive service area, with a full team of L1, L2, and L3 English-speaking engineers available for rapid dispatch to offices, data centers, warehouses, and other facilities across the city and surrounding region.
Availability
- Business Hours: Monday–Friday, 9:00–18:00 Moscow Time (standard)
- Extended Hours: Early morning, evening, and weekend dispatch available
- 24/7 Emergency: Critical incident response with premium rates
- Dedicated Engineers: Full-time embedded engineers for ongoing accounts
Typical Dispatch Times
- Central Moscow: 2–3 hours during business hours
- Greater Moscow: 3–4 hours during business hours
- Moscow Oblast: 4–6 hours, depending on location
- After-hours: Add 1–2 hours to standard dispatch times
Supported Facilities
- Corporate offices and business centers
- Data centers and server rooms
- Retail locations and branch offices
- Warehouses and distribution centers
- Co-location facilities
- Remote sites and field locations
Notable Capabilities
Our Moscow team has extensive experience with:
- Major data center providers (DataLine, Rostelecom, etc.)
- Enterprise network infrastructure (Cisco, Juniper, HP/Aruba)
- Server platforms (Dell, HP, Lenovo, Supermicro)
- Storage and backup systems (NetApp, EMC, Veeam)
- Virtualization (VMware, Hyper-V, Proxmox)
- Voice and video systems (Cisco, Polycom, Avaya)
Common Engagements
- Smart hands and remote hands coordination
- Hardware installation and decommissioning
- Break/fix and component replacement
- Cable plant installation and remediation
- Site surveys and audits
- Office turn-ups and relocations