Overview
Novosibirsk is Russia's third-largest city and a major technology center. Our English-speaking L1 and L2 engineers provide reliable on-site support for offices, data centers, and regional facilities.
Availability
- Business Hours: Monday–Friday, 9:00–18:00 Novosibirsk Time (GMT+7)
- Extended Hours: Evening and weekend dispatch available by arrangement
- L3 Escalation: Remote L3 support or dispatch from Moscow if needed
- Dedicated Engineers: Full-time placement available
Typical Dispatch Times
- Central Novosibirsk: 2–3 hours during business hours
- Greater Novosibirsk: 3–4 hours during business hours
- Novosibirsk Oblast: 4–8 hours, location-dependent
- After-hours: Best-effort, typically add 2–3 hours
Supported Facilities
- Corporate and regional headquarters
- Data centers and server rooms
- Branch offices
- Warehouses and distribution centers
- Educational institutions
- Industrial and manufacturing sites
Notable Capabilities
Our Novosibirsk engineers are skilled in:
- Networking infrastructure (Cisco, MikroTik, Huawei)
- Server support (Dell, HP, local vendors)
- Structured cabling
- Windows and Linux administration
- Wireless and voice systems
- Regional ISP and carrier coordination
Common Engagements
- Smart hands and basic diagnostics
- Hardware installation and swaps
- Network configuration and troubleshooting
- Cabling and patch panel work
- Site surveys and documentation
- Regional office support